Refund policy

We are committed to ensuring your satisfaction with every purchase. To facilitate a smooth return process, please review the following policy guidelines carefully.

Eligibility for Returns

To qualify for a return, items must meet the following conditions:

• The product must be unused and in the exact same condition as when you received it.
• The item must be retained in its original packaging.

Return Timeframe

You have 30 days from the date of receipt to initiate a return request. Requests submitted after this period may not be accepted.

How to Initiate a Return

Please send an email to uocwvqdhwn@outlook.com to obtain the return address and further instructions. Our customer service team will provide you with the necessary details to proceed with your return.

Refund Processing

Once we receive your returned item, we will inspect it to ensure it meets our return conditions. Upon approval, your refund will be processed within 7-14 days. The time it takes for the refund to appear in your account may vary depending on your payment provider.

If you have any questions or require assistance regarding your return, please do not hesitate to contact us at the email address provided above.